Returns

Returns

Once you initiate an return, you can download a prepaid shipping label, and instructions to return your item(s).

Once we've received your item(s), you will receive your refund or store credit. Please note, if you are returning an item from outside the United States or Canada, you will need to pay for the cost of shipping the item back. Please proceed to our return portal for more detailed instructions.

  • Returns must be made within 15 days from the date of initial delivery
  • To be eligible for a refund or exchange, the product must be in new condition with tags and packaging intact. Products must be clean and free of dog hair.
  • The original order confirmation must be included within the package.
  • All garments are subject to inspection.
  • Exchanges are free, we want to make sure you love your new product & it fits perfectly! Returns are processed with a $7 handling fee.

Exchanges

Once you initiate an exchange, you can download a prepaid shipping label, and instructions to exchange your item(s).

Once we've received your return item(s) and shipped your exchange, we'll send you a confirmation email. Please note, at this time we do not offer exchanges from outside the United States or Canada. We would be more than happy to return and refund your purchase. Please navigate to our return portal for detailed instruction.

  • Exchanges must be made within 15 days from the date of initial delivery
  • To be eligible for a full refund or exchange, the product must be in new condition with tags and packaging intact. Products must be clean and free of dog hair.
  • The original order confirmation must be included within the package.
  • All garments are subject to inspection.
  • As all of our sizes are priced differently, you will be credited or charged only the difference of the garment. This will occur once the item has been received at the warehouse.