Grocery Sales & Customer Service

Paper grocery bag filled with fresh produce beside a checkout scanner.

Build the sales and service skills that make a great grocery associate: upselling and suggestive selling, handling returns and complaints, register accuracy, and reading what a customer needs before they ask. Free to start today.

Course Information

Working the Sales Floor

Greeting & Assisting Customers
Lesson 1 of 3 within section Working the Sales Floor.
0
Product Knowledge & Upselling
Lesson 2 of 3 within section Working the Sales Floor.
0
Handling Returns, Complaints & Difficult Situations
Lesson 3 of 3 within section Working the Sales Floor.
0

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